Saturday, September 3, 2011

Scooter on s: Educate Buyers On Five-Star Feedback!


FromA Cat Point Of View: "I'm not a Buyer or Seller !"
Hello,I'm Scooter....
Most of you,who sell on okay are very upset with the new DSR - Detailed Seller Report. My master isconcerned with this topic too. So I started using this kitty brain of mine to help all of you out. Here's my idea !
" Let's Educate Your Buyers On Five-Star Feedback Ratings "
Our Goal is to Provide Five Star Service!
Here's is just a example of course:
Thanks for your purchase! If you feel your shopping experience with uswas less than FIVE-STAR, pleasecontact us before leaving feedback and give usthe chance to make things RIGHT...
Or you could addsomething like this....
okay will use the star rating to determine our fees and our visibility in the search results...
We strive to earn a FIVE-STAR feedback from you!
Item as described
gemunication
Shipping time
Shipping and handling charges

Next step to educate.
Undercover,Islowly enteredBuyer Chat Rooms onokayand found out that they get upset alotwith the following:
1. Shipping = High
2.Delivery Time= Slow or Long

I know what your thinking but your buyer may not see the real reasons. The key here is to educate...
Here'sexample for shipping cost.....
If you feel that shipping cost was to high:
There are additional expenses involved when shipping your package: (boxs, bubble wrapper, shipping tape,
shipping labels, printer ink,gas, etc). We do not unfairly inflate shipping cost.
Here's an example fordelivery time....
If you feel that delivery time was to long:
We ship items1-3 days after payment is received....unfortunately there are some delays that are out of our control: (weekends, holidays, slow carriers, bad weather, custom holdups etc). We want you to receive your item quickly and process your order as fast as we can.

We catsknow alot more about human naturebut that's another topic.... Just remember this.....
" Aseller-who provides the best serviceto others on okay has nothing to fear."

That's my paws on this topic. Please check out my masters Guides and Reviews on morestuff !

If you have found the information helpful , please rate it with a yes vote
Thank-You.




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